Global Privacy Policy

Effective Date: January 1, 2026

Welcome to OAEBLLE. We respect your privacy and are deeply committed to protecting your personal data. This comprehensive Global Privacy Policy explains in detail how we collect, use, disclose, retain, and safeguard your information when you visit our website (oaeblle.com), purchase our children’s STEM educational toys, scientific instruments (such as Model 386/387 microscopes, Model 390 telescopes, and B312 magnifiers), or otherwise interact with our direct-to-consumer (D2C) services.

As a global e-commerce brand, we provide our services worldwide. This document is designed to strictly comply with international privacy regulations, including but not limited to the General Data Protection Regulation (GDPR), the UK GDPR, the California Privacy Rights Act (CPRA/CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the Australian Privacy Act 1988, the Brazilian General Data Protection Law (LGPD), and the Children’s Online Privacy Protection Act (COPPA).

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1. Strict Compliance on Children’s Privacy (COPPA & GDPR-K)

Although OAEBLLE designs, manufactures, and sells STEM toys and educational scientific instruments for children, our website, marketing campaigns, and online store are intended exclusively for a general audience of adults, parents, and legal guardians over the age of 18.

• No Unverified Collection: We do not knowingly solicit, collect, maintain, or use personal information from children under the age of 13 in the US, or under the age of 16 in the EU/UK, without verifiable parental consent.
• User-Generated Content (Product Reviews): We strongly advise parents NOT to upload photos or videos containing identifiable faces of children in product reviews without understanding that these may become public. We reserve the right to blur or remove media that violates child privacy safety standards.
• Data Deletion: If we become aware that a minor has submitted personal data to our platform, we will take immediate steps to purge that information from our databases. Parents or guardians can contact us at support@oaeblle.com for immediate data removal.

2. Categories of Information We Collect

To process global shipments and provide a seamless shopping experience, we collect the following categories of information:

A. Information You Provide Directly

• Identity & Contact Data: First and last name, email address, telephone number, billing address, and global shipping address.
• Financial Data: We do not store your full credit card details. Payment information is securely transmitted to our PCI-DSS compliant payment gateways (e.g., Stripe, PayPal). We only retain transaction references and payment status.
• Profile & Communication Data: Account usernames, passwords, purchase history, wishlists, customer service inquiries, warranty claims, and product feedback.

B. Information We Collect Automatically

• Technical Data: Internet Protocol (IP) address, browser type/version, time zone setting, browser plug-in types, operating system, and device identifiers (such as mobile ad IDs).
• Usage Data: URL clickstreams to, through, and from our website, products viewed or searched for, page response times, download errors, cart abandonment data, and interaction information (scrolling, clicks, mouse-overs).

3. How We Use Your Information

We process your personal information globally based on lawful bases (Contractual Necessity, Legitimate Interests, Consent, and Legal Obligations) for the following purposes:

• E-Commerce Fulfillment: To process your payments, arrange international cross-border shipping, calculate applicable customs/taxes, and provide tracking updates for your STEM toys.
• Customer Support: To handle post-sales services, process returns/refunds for microscopes and telescopes, and respond to your technical inquiries.
• Platform Optimization: To troubleshoot bugs, analyze global traffic via WordPress/WooCommerce analytics, and improve the user interface.
• Marketing (With Consent): To send promotional emails regarding new educational product launches or seasonal sales. You may opt-out/unsubscribe at any time.
• Fraud Prevention: To screen orders for potential risk or fraud, protecting both our business and our customers.

4. Disclosure and Sharing of Your Information

We do not sell, rent, or trade your personal information for monetary compensation. We share data strictly with trusted third parties to facilitate our global operations:

• Logistics & Fulfillment Partners: Global couriers (e.g., DHL, FedEx, UPS, local postal services) and 3PL warehouses to deliver your products.
• IT & System Providers: Cloud hosting providers, e-commerce platforms (WordPress/WooCommerce), and CRM software.
• Payment Processors: Third-party financial gateways that process your transactions securely.
• Legal Compliance: We may disclose data to customs authorities, tax agencies, or law enforcement if mandated by applicable international trade laws or to protect our legal rights.

5. International Data Transfers

OAEBLLE is a global brand. Your data may be transferred to, stored, and processed outside of your country of residence, including our corporate headquarters located in Shenzhen, China, and our secure cloud servers located in the United States and Europe.

When transferring data from the EEA, UK, or other regulated regions to non-adequate jurisdictions, we implement strict safeguards, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring your data retains the same level of legal protection as it would in your home country.

6. Cookies and Tracking Technologies

We use cookies to distinguish you from other users and enhance your browsing experience. These include:

• Strictly Necessary Cookies: Essential for shopping cart functionality and secure checkout.
• Performance & Analytics Cookies: To analyze global traffic sources and site performance.
• Targeting Cookies: To deliver relevant educational toy advertisements on third-party platforms.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent you from completing a purchase.

7. Data Retention & Security

Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. For example, international tax and accounting laws require us to retain basic transaction records for up to 7 years. Marketing data is kept until you withdraw consent.

Security: We implement rigorous technical and organizational measures, including Secure Socket Layer (SSL) encryption, firewalls, and restricted access protocols. While we strive to protect your data, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Global Privacy Rights

Depending on your jurisdiction, you possess specific legal rights regarding your data:

• EU & UK (GDPR): Right to access, rectification, erasure (Right to be Forgotten), restriction of processing, data portability, and the right to object to automated decision-making.
• United States (CCPA/CPRA - California & other state laws): Right to know categories of data collected, right to delete, right to correct, right to opt-out of data sharing, and protection against discrimination for exercising rights.
• Canada (PIPEDA): Right to access, challenge accuracy, and withdraw consent.
• Brazil (LGPD) & Japan (APPI): Rights to confirmation of processing, anonymization, and data revocation.

To exercise any of these rights globally, please email our Data Protection Officer at support@oaeblle.com. We will respond within the legally mandated timeframes (typically 30 days).

9. Policy Updates

We may update this Global Privacy Policy periodically to reflect changes in legal requirements or our D2C operational practices. We encourage you to review this page frequently. Material changes will be communicated via a prominent notice on our website.